E-Commerce Operation Project Based (Maternity Leave)

1. Replying to chats and discussions
2. Processing orders and monitoring shipping statuses
3. Handling customer complaints and reviews
4. Creating store promotions and campaign submissions on marketplaces
5. Uploading new products
6. Monitoring stock allocations

1. Proficient in MS Excel operation
2. Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, Tiktok Shop)
3. Experienced in handling the Food & Beverage category (a plus)
4. Experienced in using channel management systems (a plus)
5. Experienced in using channel relationship management (a plus)