Customer Service

• Replying to chats and discussions
• Processing orders and monitoring shipping statuses
• Handling customer complaints and reviews
• Creating store promotions and campaign submissions on marketplaces
• Uploading new products
• Monitoring stock allocations

• Proficient in MS Excel operation
• Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, Tiktok Shop)
• Experienced in handling the Health or FMCG category (a plus)
• Experienced in using channel management systems (a plus)
• Experienced in using channel relationship management (a plus)

If you’re interested, you can apply for this job here or send your CV to recruitment@powercommerce.asia with the email subject: “Applicant: [Position] – [Full Name]”

Thank you!